Healthcare Provider Satisfaction Research

NewGrowth's satisfaction research looks at the overall health of your customer relationships and alerts you to areas of concern before they impact your revenue base. Working together with marketing and sales groups, we help you identify the factors that result in long-lasting, successful customer relationships and ensure your organization's continued success.

So many factors affect satsifaction in healthcare environments - diversity of healthcare practices (even by size & specialty); your account team's ability to engage with all groups of decision makers and end users, clinical and administrative staff; satisfaction not only with healthcare solutions but their customization and integration for each unique customer, and so much more.

By regularly checking on the health of your customer relationships from these angles, you will be able to:

• Focus on issues most important to your customers
• Identify new solutions and services opportunities
• Discover providers' areas of concern before they impact your revenue
• Monitor competitors' position in key accounts